Return Merchandise

• that items are packed carefully
• enclose a packing list of all the accessories enclosed
• in case you sending the unit from out side the US,
  please enclose a "Proforma Invoice – for customs purposes only".
  The amount shown  on the pro-forma should not be less than 30% of the list price.
• an accurate description of any fault, helps us in to do a nice job

After receiving the goods we will issue a confirmation and – if desired – a cost estimate.
Normally the goods are sent back to you within 10 working days or less as stated in the service contract agreement.
If we need more time, we will keep you informed.
If applicable we return the goods with a pro-forma invoice for customs clearance.
If there are additional charges (if the repair is not under warranty), we will send you a separate invoice for the services.

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